Terms covering accounts and wallet records
Our Terms & Conditions explain who may open an account, which details must remain accurate, how phone verification supports account access and when we may pause activity to check an account record. Eligibility depends on local law, and access is available only where local law permits.
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The policy also sets expectations for account protection, session use, identity checks and requests to correct account details. DANA, OVO, GoPay and QRIS appear as payment context, so you can match a wallet reference to the account record before requesting a transaction. Bank transfer and virtual
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account entries must likewise use the details shown in your account area. We may ask you to clarify a payment reference when the sender name, amount or account details do not match. Reading these Terms & Conditions before opening an account gives you the clearest route
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through phone verification, wallet status checks and any later policy request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
